COVID-19  -  SPECIAL PUBLIC
HEALTH MEASURES

Updated: May 16, 2020

WE ARE ALWAYS HERE TO SERVE YOU

As we have throughout the current health crises, we remain available to serve you at times of loss. We are at work and our phones will always be answered, however, following closely the guidance of health authorities, we are taking steps to protect our customers, our community and our team.

Following the declaration of a state of emergency by the Province of New Brunswick we CLOSED OUR FACILITIES TO PUBLIC ACCESS. Though we are at work every day, our doors are locked. 

While some restrictions have recently been relaxed by authorities, there has, to date, been little change to the regulations we are working under. We have and will continue to monitor the situation very closely and will update our service offerings as soon as it is both safe and permissible to do so. 

At this time, we are able to conduct complete arrangements by telephone, however, we are meeting family representatives in person, under strictly applied safety guidelines, where that is preferred. We are asking that you always call to make an appointment before coming to the funeral home.

Whether by phone or in person, our funeral directors are well prepared to guide families through the options available to address their needs in these difficult circumstances. We can arrange small gatherings – visitations and funerals – for ten or fewer people, which can also be webcast for others to attend virtually, and we can postpone portions of the memorialization process which many of our families have already chosen to do. Your funeral director will be happy to help you determine what will work best for you.

When attending gatherings at the funeral home, specific time slots must be observed and no one is to approach the building (leave their cars) until their appointed time. Everyone will be subject to mandatory COVID-19 screening prior to entering. We have also now designated specific, limited public spaces within our funeral homes to enable us to fully disinfect between visits and, in some cases, you will be asked to strictly observe predetermined routes in, through and out of the building.

As always, if you are feeling unwell, having flu-like symptoms, or running a fever, or if you have entered New Brunswick recently and not yet completed your required 14 days of isolation, please do not leave home. We are requiring the same of our staff.

Our preplanning staff also remain available, by telephone, to assist you. They can answer any questions you may have about existing or new prearrangements. Contact them through the funeral homes or here.

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YOU CAN HELP

While suffering a loss is never easy, it has become particularly difficult under the circumstances we currently find ourselves in. Being unable to come together at such a time, to offer comfort and care to one another, adds significantly to the burden of grief.

We continue to make every effort to comfort and guide those who find it necessary to turn to us at this time, but we must, of course, place health concerns first and so we simply cannot do all the things we normally do to support those we serve. Most significantly, we can’t offer them a time and place for you, their family and friends, to surround them with your love and compassion.

So, we’re asking each of you to be mindful of those you know who may have suffered a loss. Please reach out with a card or a call, use the funeral home website to send a message of condolence or pledge a memorial donation, send flowers to the family home or drop off a meal. Find a way to offer comfort from a safe distance and remind them that they are not alone in their grief and that the loss of their loved one has not gone unnoticed. Your thoughtfulness is needed now more than ever.

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Finally, please remember that while those responsible for protecting us all, tell us to restrict our interaction with others and stay safe, not everyone can stay home. Our health care workers, those who ensure we have food on our tables, the people who keep the lights on and the streets safe and, yes, our funeral directors are all hard at work because we need them to be. Please follow the rules that are keeping us all safe and show those who have to be working for us that they are appreciated.

We are grateful to everyone for their understanding as we continue to address this situation and seek the best ways to protect everyone while serving those in need. If you have any questions or concerns, please do not hesitate to contact us by phone (Paradise Row 634-7424 / Bay View 634-7425 / Kennebecasis 849-2119) or email: Info@BrenansFH.com

 THANK YOU